1. What is Solid Herbs?

Solid Herbs is an online store that offers natural herbal products focused on supporting overall health, wellness, and immunity using traditional herbal knowledge and quality ingredients.

2. Are your products 100% natural?

We aim to provide products made with natural herbal ingredients. However, we recommend checking the product description and ingredients listed on each product page for full details.

3. How can I place an order?

You can easily place an order by:

1. Browsing products on our website

2. Adding your desired items to the cart

3. Proceeding to checkout

4. Entering your shipping details and completing payment

4. What payment methods do you accept?

We accept multiple payment methods including:

• Credit Card

• Debit Card

• UPI

• Net Banking

• Wallets

• Cash on Delivery (if available)

5. How long does delivery take?

Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location and courier service.

6. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Once the order has been dispatched, cancellation may not be possible.

7. Do you offer returns or refunds?

Yes. If you receive a damaged or incorrect product, you can request a return or refund within 7 days of delivery. Please review our Refund and Returns Policy page for full details.

8. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor the delivery status.

9. Do you ship across India?

Yes, we deliver to most locations across India through trusted courier partners.

10. How can I contact customer support?

If you have any questions or need assistance, you can contact us through:

Email: support@solidherbs.com
Website: https://solidherbs.com/